Terms & Conditions
Effective Date: June 1, 2026
Welcome to Goodfellow Mechanical. By accessing our website, requesting services, scheduling appointments, or doing business with Goodfellow Mechanical, you agree to the following Terms and Conditions. Please read them carefully.
Acceptance of Terms
By using this website or engaging Goodfellow Mechanical for services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies posted on our website.
If you do not agree with these Terms and Conditions, please discontinue use of this website and our services.
Services Provided
Goodfellow Mechanical provides residential and light commercial HVAC services, including but not limited to:
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Air conditioning repair
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Heating repair
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HVAC maintenance
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System diagnostics
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Equipment replacement
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Indoor air quality solutions
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Thermostat installation and service
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Refrigeration services where applicable
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All services are subject to availability, scheduling, site conditions, and applicable licensing requirements.
Estimates & Pricing
Estimates provided by Goodfellow Mechanical are based on information available at the time of inspection.
Pricing may change if:
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Additional issues are discovered
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Equipment conditions differ from initial observations
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Additional labor or materials are required
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Manufacturer pricing changes occur
Written estimates are generally valid for 30 days unless otherwise stated.
Customer Responsibilities
Customers agree to:
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Provide accurate contact and service information
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Ensure safe and reasonable access to equipment and work areas
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Secure pets and remove hazards from work areas
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Disclose known system issues when possible
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Make timely payment for services rendered
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Goodfellow Mechanical reserves the right to refuse or discontinue service if unsafe conditions are present.
Scheduling & Appointments
Appointment times are estimated service windows and not guaranteed arrival times.
Weather conditions, emergency calls, traffic conditions, supplier delays, and other unforeseen circumstances may affect scheduling.
If a customer needs to cancel or reschedule an appointment, reasonable notice is appreciated.
Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing.
Accepted payment methods may include:
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Credit cards
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Debit cards
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Cash
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Checks
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Electronic payment methods
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Any returned checks, chargebacks, or declined payments may be subject to additional fees.
Permits & Code Compliance
Where required, Goodfellow Mechanical will obtain applicable permits for contracted work unless otherwise agreed in writing.
Customers understand that existing equipment may not comply with current building codes and that code-related upgrades may be required during repairs or replacements.
Warranty Disclaimer
Goodfellow Mechanical warrants workmanship on qualifying repairs for one (1) year unless otherwise stated in writing.
Drain cleaning services carry a 30-day workmanship guarantee.
Evaporator coil cleanings, blower cleanings, maintenance services, and similar cleaning services do not carry a warranty because future system conditions are outside our control.
Manufacturer warranties apply only to eligible parts and equipment and are administered according to the manufacturer's policies.
Limitation of Liability
To the fullest extent permitted by law, Goodfellow Mechanical shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
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Equipment failure
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Service interruptions
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Loss of use
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Property damage not directly caused by our negligence
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Delays caused by suppliers, manufacturers, weather, utility companies, or circumstances beyond our control
Our maximum liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.
Customers acknowledge that HVAC equipment is mechanical in nature and may fail unexpectedly. Goodfellow Mechanical does not guarantee continuous operation of any equipment and shall not be responsible for consequential damages resulting from equipment failure, service delays, manufacturer defects, utility interruptions, or conditions beyond our reasonable control.
Equipment Failure, Emergency Conditions, and Customer Responsibility
Customers acknowledge that heating, air conditioning, ventilation, refrigeration, and related mechanical systems may fail unexpectedly due to age, manufacturer defects, utility interruptions, weather conditions, lack of maintenance, component failures, acts of nature, or other circumstances beyond the control of Goodfellow Mechanical.
While Goodfellow Mechanical will make reasonable efforts to diagnose, repair, and restore system operation, we do not guarantee uninterrupted equipment performance, uninterrupted indoor comfort, or immediate service availability.
To the fullest extent permitted by law, Goodfellow Mechanical shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from equipment failure, system downtime, delayed repairs, delayed parts availability, manufacturer defects, utility outages, extreme weather conditions, or circumstances beyond our reasonable control.
This includes, but is not limited to:
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Heat-related illness or heatstroke
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Cold-related illness or injury
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Personal injury
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Illness or medical complications
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Property damage
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Damage to personal belongings
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Damage to electronics
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Food spoilage
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Loss of use of the property
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Business interruption
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Plant loss or damage
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Animal injury, illness, or death
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Temporary displacement from the property
The homeowner, property owner, tenant, or responsible party remains solely responsible for monitoring conditions within the property and ensuring the safety and wellbeing of all persons, children, elderly individuals, occupants, guests, pets, livestock, plants, and property.
Customers are responsible for taking reasonable precautions during periods of equipment malfunction or failure, including obtaining temporary cooling, heating, shelter, veterinary care, medical attention, or other appropriate emergency measures when necessary.
Nothing in these Terms and Conditions shall be interpreted as limiting any rights or protections that cannot be waived under applicable Arizona law.
Website Use
Users agree not to:
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Use the website for unlawful purposes
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Attempt to gain unauthorized access to website systems
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Interfere with website functionality
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Upload malicious software or harmful content
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Copy, reproduce, or distribute website content without permission
Goodfellow Mechanical reserves the right to restrict access to users who violate these terms.
Intellectual Property
All website content, including logos, graphics, text, images, service descriptions, and branding, are the property of Goodfellow Mechanical unless otherwise noted.
Unauthorized use, reproduction, or distribution is prohibited without written permission.
Third-Party Links
Our website may contain links to third-party websites or services. Goodfellow Mechanical is not responsible for the content, policies, security, or practices of third-party websites.
Force Majeure
Goodfellow Mechanical shall not be held responsible for delays or failures to perform services due to circumstances beyond our reasonable control, including but not limited to:
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Natural disasters
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Severe weather
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Supply chain disruptions
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Utility outages
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Government actions
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Labor shortages
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Acts of God
Changes to Terms and Conditions
Goodfellow Mechanical reserves the right to modify these Terms and Conditions at any time.
Updated versions will be posted on this website with a revised effective date. Continued use of the website or services constitutes acceptance of any changes.
Contact Information
Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Goodfellow Mechanical
Residential & Light Commercial HVAC Services
Phoenix Metropolitan Area, Arizona
Phone: 602-391-9637
Email: admin@goodfellowmechanical.net
Website: http://www.goodfellowmechanical.net
Service Policies
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Service call and diagnostic fees are non-refundable once services have been performed.
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Repair workmanship is covered by a 1-year warranty unless otherwise stated in writing.
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Drain cleaning services include a 30-day workmanship guarantee.
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Evaporator coil cleanings and blower cleanings carry no warranty due to factors outside of Goodfellow Mechanical's control.
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Special-order equipment and materials may be non-refundable.
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Payment is due upon completion of service unless otherwise agreed in writing.
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© 2026 Goodfellow Mechanical. All Rights Reserved.
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Arizona ROC Licensed • Bonded • Insured
Residential & Light Commercial HVAC Service, Repair, Maintenance, and Installation