Privacy Policy
Effective Date: June 1, 2026
At Goodfellow Mechanical, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you visit our website or use our services.
Information We Collect
When you contact Goodfellow Mechanical, request service, schedule an appointment, or submit a form through our website, we may collect information such as:
-
Name
-
Phone number
-
Email address
-
Service address
-
Billing information
-
Information related to your HVAC equipment and service needs
We may also automatically collect certain non-personal information through our website, including:
-
IP address
-
Browser type
-
Device information
-
Website usage data
-
Pages visited and time spent on our website
How We Use Your Information
Goodfellow Mechanical may use your information to:
-
Schedule and perform HVAC services
-
Provide estimates and invoices
-
Respond to customer inquiries
-
Send appointment reminders and service updates
-
Process payments
-
Improve our website and customer experience
-
Comply with legal and regulatory requirements
Text Messages and Communication
By providing your phone number, you consent to receive calls and text messages from Goodfellow Mechanical regarding appointments, service updates, estimates, invoices, and customer support.
Message and data rates may apply. You may opt out of marketing communications at any time by replying STOP to any marketing text message.
Information Sharing
Goodfellow Mechanical does not sell, rent, or trade your personal information.
We may share information with trusted third-party providers that help us operate our business, including:
-
Payment processing providers
-
Scheduling and customer management software providers
-
Accounting and bookkeeping services
-
Website hosting providers
Information may also be disclosed if required by law or to protect the rights, safety, or property of Goodfellow Mechanical, our customers, or others.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website traffic. Cookies help us understand how visitors use our website and allow us to improve user experience.
You can disable cookies through your browser settings, though some website features may not function properly.
Data Security
We take reasonable precautions to safeguard the information you provide. While no system can guarantee absolute security, we strive to protect your information using commercially reasonable security measures.
Third-Party Websites
Our website may contain links to third-party websites. Goodfellow Mechanical is not responsible for the privacy practices or content of external websites.
Children's and Minors' Privacy
Goodfellow Mechanical's website and services are intended for adults and persons who are at least 18 years of age. We do not knowingly collect personal information from children or individuals under the age of 18.
If we become aware that personal information has been submitted by a child or person under the age of 18 without appropriate parental or legal guardian consent, we will take reasonable steps to delete that information from our records.
Parents or legal guardians who believe a child has provided personal information through our website may contact us to request the removal of that information.
Your Privacy Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to requests as required by applicable law.
Updates to This Policy
Goodfellow Mechanical reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.